Customer Service Admin

YDU JC Air Cond & Ref Inc.- Dubai; Sunbury-on-Thames; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Holiday purchase scheme

Pension plan (up to 7% employer match)

Life assurance

Employee assistance program

Referral scheme

Exclusive discounts on high street brands

Job summary

YDU JC Air Cond & Ref Inc.- Dubai is seeking a detail-focused Subscriber Administration Support to join our team in Sunbury-on-Thames, United Kingdom. You will play a key role in ensuring that tasks are completed accurately and on time, contributing to a smooth customer experience.

The role requires strong organisational skills, a proactive attitude, and the ability to manage multiple tasks in a fast-paced environment. The company offers competitive pay, generous leave, and career development opportunities.

Qualifications

• Strong organisational skills and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Proactive, can-do attitude.

Responsibilities

• Support the Operations team with day-to-day administrative tasks.
• Manage time-sensitive actions and meet key deadlines.
• Maintain accurate records and keep systems up to date.

Skills

Organisational skills

Attention to detail

Proactive attitude

Microsoft Office proficiency

Communication skills

Job description

We’re looking for a detail‑focused and proactive Subscriber Administration Support to join our team. You’ll play a key role in supporting operations, ensuring tasks are completed accurately and on time, and helping deliver a smooth customer experience. This is a varied role suited to someone who enjoys working at pace, staying organised, and supporting a busy team environment.

What we offer

• Competitive Salary: Reflecting your skills and experience
• Generous Leave: 25 days annual leave (pro‑rated in hours)
• Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
• Comprehensive Benefits:
  • Pension plan (up to 7% employer match)
  • Life assurance
  • Employee assistance program
  • Referral scheme
• Exclusive Discounts: High street brands, cycle‑to‑work scheme, and Johnson Controls product discounts
• Career Development: Extensive growth and advancement opportunities

What you’ll do

• Support the Operations team with day‑to‑day administrative tasks
• Manage time‑sensitive actions and meet key deadlines
• Maintain accurate records and keep systems up to date
• Provide ad‑hoc support across the wider team as needed

What we’re looking for

• Strong organisational skills and attention to detail
• Ability to manage multiple tasks in a fast‑paced environment
• Proactive, can‑do attitude
• Confident using Microsoft Office and internal systems
• Good communication skills and a team‑focused mindset