Customer Service Account Manager

Russell Taylor Group; Yateley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in calibration and test services is seeking a Customer Service Representative. This role involves building client relationships, delivering excellent service, and performing office administration. With a supportive team and numerous benefits, this position offers a fantastic opportunity for personal and professional growth.

Benefits

25 days annual leave

Option to buy/sell 5 days a year

Advanced calibration training

Personal development training

Healthcare cash plan

Flexible working

Pension scheme

Life assurance

Modern office

On-site parking

Cycle to work scheme

Flexible hours

Recognition of hard work

Engagement events

Casual dress

Perks hub - discounts

Qualifications

• Previous experience in customer service in an office environment.
• Excellent communication skills.
• Ability to work with minimal supervision in a busy environment.

Responsibilities

• Building relationships with clients.
• Delivering exceptional customer service.
• Carrying out general office administration.

Skills

Customer Service

Communication

IT Skills

Job description

12 weeks Temp to Perm Opportunity:

Do you have Customer Service experience in an office environment?

Would you like to join a friendly team?

Then this may be a great opportunity for you!

What's in it for you?

• 25 days annual leave,
• Option to buy/sell 5 days a year,
• Advanced calibration training,
• Personal development training,
• Healthcare cash plan,
• Flexible working,
• Pension scheme,
• Life assurance,
• Modern office,
• On-site parking,
• Cycle to work scheme,
• Flexible hours,
• Recognition of hard work,
• Engagement events,
• Casual dress,
• Perks hub - discounts off petrol, gym memberships, shops, restaurants & holidays,
• EAP Wellbeing hub.

What will you be doing?

• You will be allocated clients and responsible for building relationships with them,
• Delivering exceptional customer service,
• Must be comfortable presenting and discussing the brand,
• Carrying out general office administration.

Where will you be doing it?

• Our client is a worldwide leader in calibration and test services, operating in 30 countries with a 20% growth rate per annum. Wouldn't you like to be a part of their success?
• Each year, they reinvest in lab refurbishments to maintain high standards & training programs to develop and progress employees' careers!

What will you need?

• Previous experience in customer service in an office environment,
• Excellent communication skills,
• Excellent IT skills,
• Ability to work with minimal supervision in a busy environment.

We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later.

Important Information: We endeavour to process your personal data fairly and transparently. In applying, Russell Taylor will act in your interest and contact you via email, phone, or text regarding the role. For more details, see our Privacy Policy on our website. You have rights under GDPR, and we are committed to protecting your data. For more info, contact us.

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