Customer Service - 20 hours per week

Office Angels; Hook; On-site; GBP 15,000 - 18,000; Part time

Job summary

Office Angels is seeking a part-time Customer Service / Admin role to cover 20 hours per week, Monday to Friday, based in Hook. You will be the first point of contact for potential customers, delivering tailored solutions with enthusiasm and strong communication.

The ideal candidate will have experience in sales or customer service, a solid technical mindset, and the ability to work independently or within a team in a dynamic environment. This maternity cover is a 1-year FTC opportunity.

Qualifications

• Experience in a sales or customer service role.
• Strong technical aptitude and ability to grasp complex concepts quickly.
• Excellent communication and rapport-building skills.
• Proactive, enthusiastic approach to problem-solving and sales.
• Ability to work independently and as part of a team.

Responsibilities

• Engage with potential customers to understand requirements and present tailored utility solutions.
• Provide accurate information about products and services to enhance knowledge and confidence.
• Collaborate with the sales team to develop effective strategies and achieve sales targets.
• Maintain a positive and energetic approach to customer interactions, ensuring a memorable experience.
• Keep up-to-date with industry trends and competitor offerings to provide informed recommendations.

Skills

Sales experience

Customer service

Technical aptitude

Communication

Job description

Customer Service / Admin - 20 hours 11- 2 Monday - Friday

Maternity Cover 1 year FTC

Location ; Hook

Role Overview:

As a sales advisor you will be the first point of contact for potential customers, showcasing the organisation's innovative products and services. Your enthusiasm for technology and exceptional communication skills will help you build strong relationships with clients, ensuring their needs are met with tailored solutions.

Key Responsibilities:

• Engage with potential customers to understand their requirements and present tailored utility solutions.
• Provide accurate information about products and services to enhance customer knowledge and confidence.
• Collaborate with the sales team to develop effective strategies and achieve sales targets.
• Maintain a positive and energetic approach to customer interactions, ensuring a memorable experience.
• Keep up-to-date with industry trends and competitor offerings to provide informed recommendations.

Ideal Candidate Profile:

• Proven experience in a sales or customer service role, preferably within the utilities or technology sector.
• Strong technical acumen and the ability to grasp complex concepts quickly.
• Excellent communication skills with a knack for building rapport with clients.
• A proactive and enthusiastic approach to problem-solving and sales.
• Ability to work independently and as part of a team, demonstrating flexibility in a dynamic environment.

Office Angels is an employment agency and business.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.