Customer Sales Assistant

Travis Perkins plc; Swindon; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading builders' merchant as a Customer Sales Assistant, where you’ll be the face of the branch, providing exceptional service and building lasting relationships with customers. This role offers a vibrant work environment with opportunities for growth and development. You’ll enjoy a comprehensive benefits package, including performance bonuses and discounts across various Group businesses. With a focus on safety and customer satisfaction, you’ll thrive in a supportive team that values your contributions. If you’re adaptable and eager to learn, this is the perfect opportunity for you!

Benefits

Competitive Annual Salary

Performance-based Bonuses

Generous Pension Scheme

Exclusive Discounts

Wellbeing Support

Work-life Balance

Qualifications

• Friendly and approachable with a strong work ethic.
• Comfortable in a busy, fast-paced environment.

Responsibilities

• Deliver exceptional customer service and handle requests.
• Prepare quotes and assist customers with purchases.
• Maintain safety standards and a smooth workflow.

Skills

Customer Service

Sales Skills

Communication

Adaptability

Education

High School Diploma

Job description

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Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert

Who are we

We are the UK’s leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!

What you’ll be doing

As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!

In this role, you’ll:

• Handle customer requests and provide product information
• Prepare quotes and assist customers with their purchases to help boost sales
• Ensure the smooth and safe movement of products throughout the branch
• Maintain a safe working environment by adhering to all safety procedures and policies
  
  

Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.

Who you are

You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:

• Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
• Comfortable in a busy, fast-paced environment, where no two days are the same
• Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
  
  

What’s in it for you

By joining the UK’s largest builders' merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:

• Competitive annual salary
• Performance-based bonuses to reward your hard work
• Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
• Generous contributory pension scheme to secure your future
• Exclusive discounts across various Group businesses, including 20% off at Toolstation
• Wellbeing support to help you stay at your best
• MyPerks discounts at top retailers, restaurants, and more!
• Work-life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance
  
  

How to Apply

Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.

We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wholesale Building Materials

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