Customer Sales Assistant

TN United Kingdom; Eastleigh; On-site; GBP 20,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Customer Sales Assistant, where you'll engage with customers and deliver exceptional service. In this dynamic role, you'll handle customer requests, provide product information, and ensure safety standards are upheld. With opportunities for growth through personalized development plans and a supportive environment, you'll thrive in a workplace that values your contributions. Enjoy competitive pay, benefits, and a healthy work-life balance, making this position an exciting opportunity for those who are friendly, adaptable, and eager to learn.

Benefits

Annual colleague bonus

Contributory pension

Private healthcare

Life assurance

Sharesave scheme

Colleague discounts

Online discounts

Qualifications

• Ability to deliver excellent customer service.
• Friendly and outgoing personality with face-to-face communication skills.

Responsibilities

• Build strong relationships with customers to deliver high standards of service.
• Handle customer requests and assist with purchases.

Skills

Customer Service

Communication Skills

Adaptability

Teamwork

Job description

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Join Our Team as a Customer Sales Assistant

Become part of our friendly and hardworking family as a Customer Sales Assistant. In this role, you'll be on the front line, engaging with customers who visit your branch. You will play a vital role in our ongoing success by providing first-class service and ensuring the safety of colleagues and customers at all times.

What Will I Be Doing?

No two days are the same in TP branch life, but here are some key responsibilities:

1. Building strong relationships with customers to deliver the highest standards of service. Be helpful, friendly, and personable, often getting to know our customers by name.
2. Handling customer requests, providing information on products, preparing quotes, and assisting with purchases to enhance our sales performance.
3. Ensuring the safe and correct movement of products around the branch.
4. Adhering to all safety policies and procedures to maintain high safety standards at all times.

What Experience Do You Need?

This is a customer-facing role requiring the ability to deliver excellent customer service. We can teach you the rest. Do you:

• Have a friendly, outgoing personality and enjoy face-to-face communication?
• Are adaptable, resilient, and energetic, with a high level of drive?
• Thrive in a dynamic, fast-paced environment?

If you can answer 'Yes' to these questions, you might be the perfect fit!

Opportunities for Growth

Being a Customer Sales Assistant at TP offers great opportunities to develop your career. You will be encouraged to enroll in our TP development scheme, available at all levels of our business. We support your growth with a personalized development plan aligned with our values.

You will also benefit from competitive pay + benefits, including:

• Annual colleague bonus
• Contributory pension
• Private healthcare
• Life assurance
• Sharesave scheme
• Colleague discounts across the Travis Perkins Group (including Toolstation)
• Online discounts at leading retailers, airports, theme parks, restaurants, and cinemas

Our working hours promote a healthy work-life balance, allowing most colleagues to enjoy weekends and bank holidays off.