Customer Sales Assistant

Travis Perkins plc; New Forest; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading builders' merchant as a Customer Sales Assistant, where you'll deliver exceptional customer service and build lasting relationships. This role offers a dynamic work environment with opportunities for growth and skill development. With a focus on safety and customer satisfaction, you'll play a key role in supporting our branch operations. Enjoy a competitive salary, performance bonuses, and a comprehensive benefits package, including exclusive discounts and a contributory pension scheme. If you're adaptable and driven, this is the perfect opportunity to thrive in a supportive team culture.

Benefits

Competitive annual salary

Performance-based bonuses

Generous pension scheme

Exclusive discounts

Wellbeing support

Work-life balance

Qualifications

• No prior experience needed; training provided.
• Friendly and outgoing personality is essential.

Responsibilities

• Handle customer requests and provide product information.
• Prepare quotes and assist customers with their purchases.
• Ensure the smooth and safe movement of products.

Skills

Customer Service

Adaptability

Communication

Sales Skills

Education

High School Diploma

Job description

Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert

Who are we

We are the UK’s leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!

What you’ll be doing

As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!

In this role, you’ll:

• Handle customer requests and provide product information

• Prepare quotes and assist customers with their purchases to help boost sales

• Ensure the smooth and safe movement of products throughout the branch

• Maintain a safe working environment by adhering to all safety procedures and policies

Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.

Who you are

You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:

• Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic

• Comfortable in a busy, fast-paced environment, where no two days are the same

• Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues

What’s in it for you

By joining the UK’s largest builders' merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:

• Competitive annual salary

• Performance-based bonuses to reward your hard work

• Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning

• Generous contributory pension scheme to secure your future

• Exclusive discounts across various Group businesses, including 20% off at Toolstation

• Wellbeing support to help you stay at your best

• MyPerks discounts at top retailers, restaurants, and more!

• Work-life balance:Enjoy most weekends and all bank holidays off to ensure a healthier work-life balance

How to Apply

Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.

We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.