Customer Sales Advisor

Halfords Group PLC; West Yorkshire; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a leading retailer in motoring and cycling products and services, where your customer service skills will shine. This part-time role offers a dynamic work environment with opportunities for growth and development. You'll receive comprehensive training to enhance your product knowledge and customer interaction skills, enabling you to provide exceptional service. Enjoy a range of benefits, including generous discounts, wellness support, and a chance to be part of an inclusive team. If you're passionate about helping customers and eager to learn, this is the perfect opportunity for you.

Benefits

25% Store Discount

50% Off Garage Bills

Discount on Breakdown Cover

Discounts on Groceries and Holidays

Employee Wellness Programme

Life Assurance

Uniform Provided

Sharesave Scheme

Cycle to Work Scheme

Health Cash Plan

Qualifications

• Experience in delivering excellent customer service, ideally in retail sales.
• A proactive approach to helping customers and understanding their needs.

Responsibilities

• Demonstrate and explain products to customers.
• Work on a rota basis, including weekends.

Skills

Customer Service

Retail Sales

Sales Targets Achievement

Proactive Customer Assistance

Job description

Apply now Job no: 555667
Work type: Part time, 16 hours per week
Site: Kingston upon Hull
Categories: Retail Colleagues
Location: West Yorkshire
Salary: £10.00 - £12.21 per hour
Business Area: Retail

• Age 21+ £12.21 per hour
• Under 21 £10.00 per hour

Got a knack with customers?

Ideally, you already have retail sales experience, but if you’ve worked in another customer-focused sales environment, we’re likely to be a great fit for each other.

You’re already skilled at quick and efficient working, and we’ll provide you with product knowledge and skills training to impress every customer. You’ll learn how to demonstrate and explain our products, as well as the practical aspects of our fitting services.

We invest heavily in training to help our colleagues develop their careers. Whatever career path you want to follow and whatever pace you want to progress, we have the support to help you make your ambitions a reality, whether in Retail or elsewhere in the Group.

To be successful in this role, you will need:

• Experience in delivering excellent customer service, ideally in retail sales
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

We understand everyone has different priorities at different life stages, so we offer a wide range of rewards and benefits, including holiday and contributory pension. You can also enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover included for all annual policies
• Discounts on groceries, holidays, insurance, days out, restaurants, and more
• Employee wellness programme offering free, confidential support and counselling 24/7
• Trade Price Bike Scheme - buy one bike per year at a significant discount
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app allowing access to up to 30% of your pay as you earn it and automatic savings
• Health Cash Plan - cashback for healthcare costs and access to health services

We’re in an exciting growth phase, focusing on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business. Join us and be part of our success story in safely getting the nation back on the move.

Not sure if you meet all the criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace. We’re an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our One Halfords Family.