Customer Sales Advisor

TN United Kingdom; Southampton; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a rapidly growing company as a retail sales associate, where your customer service skills will shine. This role offers comprehensive training and support for your career development, whether in retail or other opportunities within the group. Enjoy a wide range of benefits including generous discounts, wellness programs, and a supportive work environment. Be part of an inclusive team focused on motoring services and electric mobility, contributing to getting the nation safely back on the move. If you have a proactive approach to customer service and sales, we encourage you to apply!

Benefits

Store discount (25% off most products)

Employee discount (up to 50% off garage bills)

Discount on Breakdown Cover

Wellness programme

Life Assurance

Uniform provided

Sharesave scheme with 20% discount

Cycle to Work scheme

Wagestream financial planning app

Health Cash Plan

Qualifications

• Experience in delivering excellent customer service in retail sales.
• Ability to work towards and achieve sales targets.

Responsibilities

• Assist customers by understanding their needs and providing solutions.
• Demonstrate and explain products and services effectively.

Skills

Customer Service

Sales Experience

Proactive Approach

Job description

Job Description

Join our team as a retail sales associate at Halfords, where your customer service skills and sales experience can shine. Ideally, you have retail sales experience, but if you've worked in other customer-focused sales environments, you're also a great fit.

We value quick and efficient work, and we provide comprehensive product knowledge and skills training to help you excel in demonstrating and explaining our products and services, including fitting services.

Development and Support

We invest heavily in training to support your career development. Whether you wish to progress in retail or explore other opportunities within the Group, we provide the resources and support to help you achieve your ambitions.

Key Requirements

• Experience delivering excellent customer service, ideally in retail sales
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Experience working towards and achieving sales targets is preferred

Benefits

We offer a wide range of rewards and benefits, including:

• Store discount (25% off most products)
• Employee discount (up to 50% off garage bills at Halfords Autocentre)
• Discount on Breakdown Cover with bike cover included
• Discounts on groceries, holidays, insurance, and more
• Wellness programme with confidential support and counselling
• Trade Price Bike Scheme
• Life Assurance
• Uniform provided
• Sharesave scheme with 20% discount
• Cycle to Work scheme
• Wagestream financial planning app
• Health Cash Plan for healthcare costs

About Us

We are rapidly growing, focusing on motoring services and electric mobility. As the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, we invite you to join our success story in getting the nation safely back on the move.

Equal Opportunity Statement

If you're unsure whether you meet all the criteria, we encourage you to apply anyway! We are committed to creating an inclusive workplace and are proud to be an equal opportunities employer, welcoming applications from all backgrounds and embracing diversity within our Halfords Family.