Customer Sales Advisor

Halfords; Northampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Halfords, le leader du détail automobile et cycliste au Royaume-Uni, recherche un vendeur axé sur le client. Vous serez responsable de fournir un service exceptionnel tout en atteignant des objectifs de vente. Avec une formation continue et une variété d'avantages, vous aurez les opportunités pour progresser dans votre carrière.

Benefits

Remise en magasin de 25%

Remise sur la couverture de dépannage

Programme de bien-être des employés

Assurance vie

Option de participer à notre programme Sharesave

Wagestream - une application de planification financière

Plan de santé - remboursement des coûts de santé

Vélo de travail

Qualifications

• Expérience de la vente au détail ou d'un environnement orienté client.
• Capacité à travailler selon un roulement, y compris les week-ends.

Responsibilities

• Délivrer un service client exceptionnel.
• Comprendre et répondre aux besoins des clients.
• Atteindre des objectifs de vente.

Skills

Service client

Vente

Approche proactive

Job description

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Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

To be successful in this role you will need:

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.