Customer Sales Advisor

Halfords; Newark on Trent; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a leading retailer in motoring and cycling products, where your customer service skills can shine! This part-time role offers the chance to engage with customers, provide exceptional service, and gain valuable product knowledge. With a focus on career development, you'll receive training to help you excel and progress within the company. Enjoy a range of benefits, including discounts, wellness programs, and a supportive workplace culture that values diversity. If you're passionate about helping customers and eager to be part of a growing team, this opportunity is perfect for you.

Benefits

Store discount, 25% off most products

Up to 50% off garage bills

Discount on Breakdown Cover

Discounts on groceries and shopping

Employee wellness programme

Trade Price Bike Scheme

Life Assurance

Uniform provided

Sharesave scheme

Cycle to Work scheme

Qualifications

• Experience in delivering excellent customer service in retail.
• Ability to work on a rota basis, including weekends.

Responsibilities

• Provide great customer service and understand customer needs.
• Demonstrate and explain products and fitting services.

Skills

Customer Service

Retail Sales Experience

Sales Target Achievement

Proactive Approach

Job description

Apply now Job no: 554004
Work type: Part time, 20 hours per week
Site: Newark
Categories: Retail Colleagues
Location: Nottinghamshire
Salary: £8.60 - £11.44 per hour
Business Area: Retail

• Age 21+ £11.44 per hour
• Under 21 £8.60 per hour

Got a knack with customers?

Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

To be successful in this role you will need:

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits, including:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.