Customer Sales Advisor

TN United Kingdom; Grantham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their retail team. This role offers the chance to develop your skills in customer service and sales within a dynamic environment. You will receive comprehensive training to enhance your product knowledge and excel in assisting customers. With a strong focus on career development, this company supports your ambitions, whether you aim to progress in retail or explore other paths. Join a growing organization that values diversity and inclusivity, and be part of a team dedicated to helping customers stay on the move.

Benefits

25% off most products

Up to 50% off garage bills

Discounts on groceries and shopping

Employee wellness program

Life Assurance

Uniform provided

Sharesave scheme at 20% discount

Cycle to Work scheme

Wagestream access

Health Cash Plan

Qualifications

• Experience in delivering excellent customer service in a retail setting.
• Proactive approach to assisting customers and understanding their needs.

Responsibilities

• Demonstrate and explain products to customers.
• Work towards and achieve sales targets.

Skills

Customer Service

Sales

Retail Experience

Proactive Approach

Job description

Job Description

Join our team through your preferred social network platform.

Ideally, you have retail sales experience, but if you've worked in another customer-focused sales environment, you might also be a great fit.

You are efficient and quick in your work, and we will provide product knowledge and skills training to help you excel. You will learn how to demonstrate and explain our products, as well as the practical aspects of our fitting services.

We invest heavily in training to support your career development. Whether you aim to progress quickly or follow a different career path, we are here to help you achieve your ambitions, whether in Retail or elsewhere within the Group.

Key Requirements

• Experience in delivering excellent customer service, preferably in a retail sales setting.
• A proactive approach to assisting customers and understanding their needs.
• Availability to work on a rota, including weekends.
• Experience in working towards and achieving sales targets is preferred.

Benefits

We recognize that everyone has different priorities at various life stages. Our rewards and benefits include:

• Store discount: 25% off most products across Halfords and Tredz.
• Employee discount: up to 50% off garage bills at Halfords Autocentre.
• Discount on Halfords Breakdown Cover, with bike cover included for all annual policies.
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more.
• Employee wellness program offering confidential support and counseling 24/7.
• Trade Price Bike Scheme: buy one bike per year at a significant discount.
• Life Assurance.
• Uniform provided.
• Option to join the Sharesave scheme at a 20% discount.
• Cycle to Work scheme.
• Wagestream: access up to 30% of your pay before payday and save automatically.
• Health Cash Plan: claim cash back for healthcare costs and access well-being services.

About Us

We are experiencing rapid growth, focusing on motoring services and electric mobility. As the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, we invite you to be part of our success story in helping the nation stay on the move.

Not sure if you meet all criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace. We are an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our Halfords Family.