Customer Sales Advisor

Space Station Self Storage; Godalming; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Staff discount on storage and retail

Training and development programme

Great bonus scheme

Contributory pension scheme

30 days holiday including bank hols

Employee ‘free perks’ scheme

Additional benefits after probation

Job summary

Space Station is looking for a friendly Sales Advisor in Godalming to be the face of the store, helping customers with storage solutions and promoting the business in local communities. This full-time role involves weekend work and bank holidays as part of a 5-out-of-7 schedule.

You’ll contribute to a dynamic team, handle inquiries, contracts, and payments, while upholding Space Station's values and delivering excellent customer service.

Qualifications

• Excellent communication skills
• Thrives in a team environment
• Good level of numeracy
• Self-motivation and drive

Responsibilities

• Sell space storage and related products while advising customers
• Hit sales targets by maximizing opportunities
• Provide outstanding customer service in line with company values
• Handle new enquiries, prepare contracts and chase debts
• Coordinate with removals contractor when required and manage removals calendar
• Maintain site cleanliness and high standards
• Reconcile cash, card, and other payments

Skills

Teamwork

Excellent communication

Numeracy

Self-motivation

Job description

Salary: £27,976

Location: Godalming

The role

Sales Advisors are central to everything we do at Space Station. You’re our friendly face, providing the information our customers need. You also promote the store within local communities and to businesses.

This role is full-time, working 5 days out of 7, with some weekend and bank holiday working.

Who We’re Looking For

• Thrives in a team environment
• Excellent communication skills and loves talking to customers
• A good level of numeracy and self-motivation

What You’ll Do

Sales and Customer Service

• Convert sales and help customers make informed decisions
• Achieve sales targets by maximising sales opportunities
• Provide outstanding customer service, always keeping our values in mind

Administration

• Handle new enquiries, complete contracts and chase debts
• Liaise with the removals contractor when required, use the removals calendar

Cleaning and General Maintenance

• Take pride in the site and maintaining excellent standards

Banking

• Reconcile cash, credit card, Direct Debit and BACS payments

Charity Participation

• We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.

What We’ll Give You

• Staff discount on storage and retail products
• Training and development programme
• Great bonus scheme
• Contributory pension scheme
• 30 days holiday, including bank holidays
• Employee ‘free perks’ scheme
• Additional benefits after a qualifying period

About Us

Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers.

Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Learn more on the benefits of working at Space Station here