Customer Relationship Management Manager

JR United Kingdom; Orpington; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading entertainment provider in Orpington is seeking a Customer Relationship Management Manager to enhance customer engagement through innovative CRM strategies. The role involves optimizing performance metrics and managing campaigns in a hybrid work environment, offering competitive salary and benefits.

Benefits

Flexible working hours

Holiday entitlement

Discounts and vouchers

Collaborative team environment

Career progression opportunities

Qualifications

• Proven CRM management experience, especially within the gambling sector.
• Strong communication and collaboration skills.

Responsibilities

• Leading and optimizing CRM strategies.
• Managing CRM campaigns.
• Ensuring performance and KPI optimization.
• Conducting A/B testing.

Skills

CRM

Performance Metrics

Campaign Management

Collaboration

Data Analysis

Job description

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Customer Relationship Management Manager, Orpington

Location: Orpington, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

1

Posted:

25.05.2025

Expiry Date:

09.07.2025

Job Description:

CRM MANAGER

• Salary up to £60,000.
• Office in South London.
• Hybrid - 3 days a week on-site requirement.
• Leading and optimizing CRM strategies.

About the Client:

The organisation offers a dynamic entertainment provider combining rewards and perks to enhance customers’ lives. They focus on innovation and customer satisfaction, providing an engaging environment for growth and contribution.

The Benefits:

• Flexible working hours.
• Holiday entitlement.
• Discounts and vouchers.
• Collaborative team environment.
• Career progression opportunities.

Responsibilities:

• Leading and optimizing CRM strategies.
• Managing CRM campaigns.
• Ensuring performance and KPI optimization.
• Conducting A/B testing.
• Proven CRM management experience, especially within the gambling sector.
• Experience in acquisition and retention strategies.
• Strong communication and collaboration skills.

Application Process:

Please apply through this advert or email directly to [emailprotected]. For further information, call 07719067562. By applying, you consent to the processing of your application for this role only.

Key Skills:

CRM, Performance Metrics, Campaign Management, Workflow, Collaboration, Innovation, CRM Systems, A/B Testing, Data Analysis