Customer Relationship Management Executive

Success Talent; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company within the sporting industry, located in London, is seeking a Customer Relationship Management Executive to enhance customer engagement and drive sales growth. The role involves executing CRM strategies, managing campaigns, and analyzing database performance. Ideal candidates will possess substantial CRM and email marketing experience, technical problem-solving skills, and the capability to manage multiple projects effectively.

Qualifications

• Well rounded CRM and Email Marketing experience.
• Technical abilities to understand CRM platforms and processes.
• Must have worked in UK or Europe within e-commerce.

Responsibilities

• Execute CRM strategies to enhance customer engagement and retention.
• Monthly forecasting and annual planning of database acquisition.
• Campaign management including email and multi-channel CRM campaigns.

Skills

CRM experience

Email Marketing experience

Project Management skills

Communication skills

Problem solving abilities

Job description

Customer Relationship Management Executive

Customer Relationship Management Executive

This range is provided by Success Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Success Talent

Great opportunity for CRM Executive with Reebok. A global lifestyle and sports brand.

As CRM Specialist, you will be responsible executing CRM strategies to enhance customer engagement, database acquisition, boost retention and drive sales growth.

Responsibilities

• Monthly forecasting and annual planning of database acquisition and traffic
• Monitoring and Planning database performance and conducting A/B testing
• Campaign and calendar Management
• Email Marketing via developing and executing multi channel CRM campaigns via email, SMS, push notifications.

Qualifications

• Well rounded CRM and Email Marketing experience
• Must have worked in UK or Europe within e-commerce.
• Customer centric mind set.
• Technical and problem solving abilities to demonstrate a strong understanding of CRM platforms, processes and systems
• Project Management skills, able to handle multiple projects
• Excellent communication and organizational skills

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Advertising, and Public Relations

• Industries

  Online and Mail Order Retail, Retail Apparel and Fashion, and Internet Marketplace Platforms

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