Customer Relations Assistant

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in London is looking for a Customer Relations Advisor to manage their marketing suite in a premium residential development. This role offers a fantastic opportunity to create lasting impressions in a sophisticated environment while working a structured schedule with weekends included. You'll gain valuable experience in the high-end property sector, supporting a respected developer known for its commitment to quality and detail. If you're well-presented, detail-oriented, and have a passion for customer service, this position could be a perfect fit for you.

Benefits

Competitive salary package

Structured working hours

Training and development opportunities

Employee discount programmes

Team social events

Qualifications

• Excellent interpersonal skills and previous customer service experience are essential.
• Computer literate with proficiency in Microsoft Office.

Responsibilities

• Manage the marketing suite and create a welcoming environment for visitors.
• Provide administrative support to the sales team and handle enquiries.

Skills

Interpersonal Skills

Customer Service Experience

Organisational Skills

Administrative Abilities

Microsoft Office Skills

Proactive Approach

Attention to Detail

Job description

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Locations: Vauxhall, Putney & Twickenham

Contract: Full-time, Saturday to Wednesday (10:00-18:00, 11:00-16:00 on Sundays)

Highlights:

• Front-of-house role in premium London residential development
• Weekend working pattern with two weekdays off
• Opportunity to gain experience in high-end property sector

About the opportunity

A prestigious London property developer is seeking a Customer Relations Advisor to manage their marketing suite. This customer-facing role involves creating a welcoming environment for prospective buyers and providing essential administrative support to the sales team.

What makes the role exceptional

This position offers the chance to be the face of a premium residential development in one of London's most vibrant areas. You'll create first impressions that matter in a sophisticated environment, while enjoying a consistent schedule with two weekdays off. The role provides valuable experience in the property sector with a respected developer known for quality and attention to detail.

Key responsibilities

• Manage the day-to-day running of the marketing suite
• Welcome visitors and create a positive first impression
• Prepare and serve refreshments to prospective buyers
• Handle telephone enquiries and visitor registrations
• Provide administrative support to the sales team
• Maintain the presentation of the marketing suite
• Organise appointments and manage the viewing diary
• Ensure marketing materials are well-stocked and displayed

Requirements

• Well-presented with excellent interpersonal skills
• Previous customer service or reception experience
• Professional and welcoming telephone manner
• Good organisational and administrative abilities
• Ability to work weekends (Saturday to Wednesday)
• Reliable, punctual and detail-oriented
• Computer literate with Microsoft Office skills
• Proactive approach and positive attitude

Rewards and benefits

• Competitive salary package
• Structured working hours
• Training and development opportunities
• Employee discount programmes
• Team social events

We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background.

For more information about this opportunity, please contact our property team today.