Customer Policy Analyst (Hybrid | Flexible)

UK Regulators' Network; Birmingham; Híbrido; GBP 40.000 - 64.000; Jornada completa

Descripción de la vacante

Ofwat invites applications for a Customer Policy Analyst to join the Customer Policy Team within the Casework, Enforcement & Customers Directorate. The role focuses on understanding customer service, assessing harm, and engaging with stakeholders including water companies and consumer groups.

It sits in a senior associate policy capacity contributing to guidance, licensing conditions, and customer-focused regulatory actions.

Descripción del empleo

Ofwat invites applications for a Customer Policy Analyst to join the Customer Policy Team within the Casework, Enforcement & Customers Directorate. The role focuses on understanding customer service, assessing harm, and engaging with stakeholders including water companies and consumer groups.

It sits in a senior associate policy capacity contributing to guidance, licensing conditions, and customer-focused regulatory actions.