Customer Manager

Signature Career Management; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading FMCG company seeks a dynamic Customer Manager to drive growth in the Northern regions. You will build partnerships, manage key accounts, and report directly to a Senior Sales Leader. This role offers a competitive salary, a strong bonus potential, and opportunities for professional development in a vibrant marketplace.

Benefits

Competitive base salary + car/car allowance

15% bonus based on performance

Opportunities for learning and coaching

Strategic ownership in your role

Qualifications

• Experience managing customers in foodservice, wholesale, retail, or FMCG channels.
• Strong track record of growing P&L.
• Ability to spot new business opportunities.

Responsibilities

• Drive new business in the Northwest and Yorkshire regions.
• Manage customer relationships with ethnic independent supermarkets and wholesalers.
• Shape strategy for the ethnic market.

Skills

Commercial acumen

Communication

Negotiation

Planning

Job description

Signature Career Management provided pay range

This range is provided by Signature Career Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Signature Career Management

Sales Recruitment Consultant | FMCG Expert | Signature Career Management

Are you a commercially driven sales professional with experience in foodservice, retail, or wholesale? Want to join a dynamic, entrepreneurial FMCG business backed by the strength of a wider group?

This is your chance to play a key role in the growth of a fast-paced, people-focused food company with deep roots in ethnic food markets and exciting plans for national expansion!

About the Role:

We’re hiring a Customer Manager in the North, focused on driving growth across the out-of-home (OOH) sector (HORECA/Wholesalers/Distributors) and maintaining relationships with ethnic independent supermarkets.

What You'll Do:

• Drive new business in the Northwest and Yorkshire regions, targeting end users and building partnerships with wholesalers and manufacturers
• Map out the market in these regions and build long-term partnerships
• Help shape the strategy for growing a vibrant, ever-evolving ethnic market with authenticity and insight
• Play a lead role in launching NPD under household, trusted brands
• Report to an experienced Senior Sales Leader with a strong track record in team development
• Manage your own time and work independently planning road routes, and home-based account management tasks
• Lead from the front in a high-impact regional role that’s crucial to the business’s continued success
• Work for a business with huge market share in the ethnic food space.
• Enjoy a culture of collaboration, internal progression, and bold innovation.

You’ll ideally have:

• Energy, charisma and the ability to roll up your sleeves and get down into the nitty gritty of the OOH market
• Experience managing customers in foodservice, wholesale, retail, or FMCG channels (OOH/HORECA experience is a big plus)
• Experience in a Business Development- focused role- your time will be split 50/50 between business development and account management.
• Strong commercial acumen- a track record of owning and growing a P&L is a bonus!
• A natural ability to spot new business opportunities and convert leads into long-term partnerships (it’s not about short-term wins here, but a focus on a long-term growth trajectory)
• Experience working with a diverse range of customer groups- from regional/national wholesalers to independent retailers and end-users
• A growth mindset and an appetite for launching new products and categories
• Excellent communication, influencing, and negotiation skills
• Strong planning and organisation abilities- you’ll be managing multiple priorities across a regional territory
• A full UK driving licence and willingness to travel regularly across the North (Manchester/Yorkshire is preferable!)

The Perks:

• Competitive base salary + car/car allowance
• 15% bonus based on several performance metrics
• Strategic ownership in a growth-focused role
• Learning, coaching, and development culture
• Support from a broader network of sales and marketing experts within a large parent group

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Distribution

• Industries

  Food and Beverage Manufacturing, Food and Beverage Retail, and Wholesale Food and Beverage

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