Customer Information Security Manager

Jobtailor; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Jobtailor seeks an Information Security professional to provide pre-sales support, craft security offerings, and demonstrate capability to transition services into live delivery for allocated customers.

You will run workshops, present Information Security services to key accounts, coordinate with internal delivery units on escalations, and engage in security risk management to address commercial impacts. English B2 required; CISM/CRISC preferred.

Qualifications

• More than 2 years of professional experience in an Information Security/Cyber Security function in an international environment.
• Completed university degree or comparable education/business experience.
• CIISec Skills Framework GIS adopted frameworks and processes including ITIL, SAFe, DevSecOps, etc.

Responsibilities

• Provide key pre-sales support to the account team community.
• Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for allocated customers
• Perform workshops and present Information Security services to significant key account customers in accordance with key account management or Sales Team
• Ensure and support the liaison to customer stakeholders and internal delivery units in the case of escalations or security incident investigation for customer-facing Information Security issues in allocated customers
• Assist in ensuring all security-related remedial actions internally and externally are carried out in a timely manner
• Proactively engage the security risk management processes to assess and address any commercial or contractual impacts
• Promote awareness of security issues and risks
• Support Lead CISM’s, ensuring security plans align to support customer obligations and needs.
• Support Lead CISM’s, proactively identifying and reducing account cybersecurity risks.
• Assure Computacenter-managed 3rd parties and ISPs deliver in line with the Security Management Plan
• Carry out contractual security compliance reviews on a regular basis
• Promote adoption of cybersecurity policies and initiatives that improve security maturity
• Manage overall customer expectations in a complex environment.

Skills

Information Security

Cyber Security

Communication

Leadership

Education

Bachelor's degree or equivalent

Tools

ITIL

SAFe

DevSecOps

Job description

Responsibilities

• Provide key pre-sales support to the account team community.
• Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for allocated customers
• Perform workshops and present Information Security services to significant key account customers in accordance with key account management or Sales Team
• Ensure and support the liaison to customer stakeholders and internal delivery units in the case of escalations or security incident investigation for customer-facing Information Security issues in allocated customers
• Assist in ensuring all security-related remedial actions internally and externally are carried out in a timely manner
• Proactively engage the security risk management processes to assess and address any commercial or contractual impacts
• Promote awareness of security issues and risks
• Support Lead CISM’s, ensuring security plans align to support customer obligations and needs.
• Support Lead CISM’s, proactively identifying and reducing account cybersecurity risks.
• Assure Computacenter-managed 3rd parties and ISPs deliver in line with the Security Management Plan
• Carry out contractual security compliance reviews on a regular basis
• Promote adoption of cybersecurity policies and initiatives that improve security maturity
• Manage overall customer expectations in a complex environment.

Requirements

• More than 2 years of professional experience in an Information Security/Cyber Security function in an international environment
• Completed university degree or comparable education/business experience
• CIISec Skills Framework GIS adopted frameworks and processes including ITIL, SAFe, DevSecOps, etc.
• Information security Governance and Management SECTION A (3).
• Information Risk management SECTION B3 (4).
• Secure Operations Management SECTION E1 (3).
• Management, Leadership, Business and Communications SECTION J (3).
• English language level B2 (according to the Common European Framework of Languages) or comparable
• CISM and CRISC certification.