Information Security Officer

Jobtailor; Hatfield; On-site; GBP 70,000 - 100,000; Full time

Job summary

Computacenter is seeking a seasoned Information Security professional to partner on customer accounts, lead risk management, and supervise cybersecurity delivery across multiple clients in an international setting.

You will provide pre-sales support, deliver security workshops, coordinate with internal teams, and ensure remediation actions are completed promptly while aligning with GIS Cyber Strategy.

Qualifications

• More than 2 years of professional experience in Information Security/Cyber Security.
• Degree or comparable education.
• Knowledge of GIS framework adoption and ITIL/SAFe/DevSecOps.
• English language level B2 or higher.
• Experience with governance, risk management and security operations.

Responsibilities

• Customer Account Security Partnering (~40%).
• Provide pre-sales support to the account team community.
• Present Information Security services and transition offerings to live delivery.
• Run workshops and present security services to key accounts.
• Liaise with customer stakeholders and internal delivery units on escalations or investigations.
• Ensure timely execution of security remediation actions.
• Engage risk management processes to assess contractual impacts and mitigations.
• Promote awareness of security issues to align with service goals.
• Support Lead CIMs to align security plans with customer obligations.
• Customer Account Security Operations (~55%).
• Identify and reduce cybersecurity risks in accounts.
• Ensure third-party and ISP delivery aligns with the Security Management Plan.
• Carry out security compliance reviews regularly.
• Support security incidents exercises with customers and delivery teams.
• Promote adoption of cybersecurity policies and initiatives.
• Advise on projects to manage cybersecurity risks in change delivery.
• Manage customer expectations across multiple accounts.
• Ensure solutions align with GIS Cyber Strategy and best practices.
• CISM Team and Resource Management (~5%).
• Support other CIMs and share guidance.

Skills

Information security

Cyber security

Stakeholder engagement

Education

Bachelor degree or equivalent

English B2 level

Tools

ITIL

SAFe

DevSecOps

Job description

Responsibilities

• Customer Account Security Partnering (~ 40%)
• Provide key pre-sales support to the account team community.
• Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for your allocated customers
• Perform workshops and present Information Security services to significant key account customers in accordance with key account management or Sales Team
• Ensure and support the liaison to customer stakeholders and internal delivery units in the case of escalations or security incident investigation for customer-facing Information Security issues in your allocated customers
• Assist in ensuring all security-related remedial actions internally and externally are carried out in a timely manner
• Proactively engage the security risk management processes to assess and address any commercial or contractual impacts for any deviations from our cybersecurity policies and standards, exploring and advising on options for mitigation.
• Promote awareness of security issues and risks, to ensure our security principles are reflected in our service management goals.
• Support Lead CISM’s, making sure our security plans align to and support our customer obligations and needs.
• Customer Account Security Operations (~ 55%)
• Support the Lead CISM’s, in proactively identifying, evaluating, and reducing account cybersecurity risks.
• Assure Computacenter managed 3rd parties and ISPs deliver in line with the Security Management Plan
• Carry out contractual security compliance reviews on a regular basis
• Support and conduct security incident exercises alongside customer and delivery teams
• Assure security related changes to minimise risk to the customer and the business
• Promote the adoption of cybersecurity policies and initiatives that improve our security maturity and ensure security is part of our account operations.
• Advise on projects or initiatives, to ensure cybersecurity risks are well managed in the delivery of change.
• Manage overall customer expectations in a complex or number of customers accounts and ensure key commitments are met
• Ensure solutions are delivered that are consistent with the GIS Cyber Strategy and best practice
• CISM Team and Resource Management (~ 5%)
• Provide support to other CISM’s, offering guidance and advise.
• Attain to goals that align with our mission, ensuring you are well-equipped with the skills and resources to achieve our objectives.
• Be an ambassador for the CISM team, encouraging teamwork, problem solving and sharing ideas.
• Support the effective completion of Cyber skills and capability mix in the team to meet business requirements
• Support the review and refinement of the Services Catalogue, framework and processes for the Security Management functions

Requirements

• More than 2 years of professional experience in an Information Security / Cyber Security function in an international environment and in cooperation with executives.
• Completed university degree or comparable education/business experience
• CIISec Skills Framework GIS adopted frameworks and processes including ITIL, SAFe, DevSecOps, etc.
• Information security Governance and Management SECTION A (3).
• Information Risk management SECTION B3 (4).
• Secure Operations Management SECTION E1 (3).
• Management, Leadership, Business and Communications SECTION J (3).
• English language level B2 (according to the Common European Framework of Reference for Languages) or comparable

Core Competencies

Demonstrates expertise in Information Security and Cyber Security, with a focus on risk management, compliance, and governance. Proficient in engaging with stakeholders and managing customer expectations while promoting cybersecurity policies and best practices.