Customer Happiness Executive at fast-growing Wellness brand (£30k)

Jumpstart; Greater London; Hybrid; GBP 20.000 - 28.000; Vollzeit

Zusammenfassung

Jumpstart is hiring an entry-level Customer Happiness Executive in London (Angel). This role is hybrid after probation and focuses on caring for the brand's community to ensure customers receive great service.

You will answer questions across email, chat and social, manage orders and deliveries, and help identify patterns to improve the overall customer experience. An ideal fit loves helping people and staying organised.

Qualifikationen

• Entry-level role in a fast-moving consumer brand.
• Strong organisational skills and a customer-first mindset.

Aufgaben

• Answer customer questions across email, chat and social.
• Sort out orders, deliveries and subscriptions.
• Spot patterns and help improve the customer experience.

Kenntnisse

Customer service

Organised

Jobbeschreibung

Right now, we're hiring a Customer Happiness Executive at a fast-growing wellness brand known for its adaptogenic coffee.

London (Angel), hybrid after probation

This is an entry-level role looking after the brand's community, making sure every customer gets great care.

What you'll do:

• Answer customer questions across email, chat and social
• Sort out orders, deliveries and subscriptions
• Spot patterns and help improve the customer experience

Is this you?

• You love helping people and you're organised
• You want to grow with a small, fast-moving consumer brand