Customer-Focused Warehouse Sales Specialist

Tapi Carpets & Floors Limited; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Colleague discount

Salary sacrifice pension

Perks platform (cinema tickets, cashab

Employee Assistance Programme

Birthday entitlement

Job summary

Tapi Carpets & Floors Limited is seeking a highly organised individual to join our warehouse team in Leeds. This role focuses on keeping the warehouse running smoothly while helping customers bring their flooring vision to life.

You will learn about our products, work with store teams and fitting partners, and contribute to a high-quality customer experience from pre-sale to after-sale support.

Qualifications

• Experience in retail or warehouse operations.
• Strong organisational skills and attention to detail.
• Excellent communication and teamwork.
• Able to use Tapi technology.

Responsibilities

• Organise and maintain the efficient running of the Warehouse.
• Oversee deliveries and ensure quality control procedures.
• Monitor goods in and goods out.
• Ensure stock control procedures are followed to a high standard.
• Record stock and assets accurately and securely.
• Plan and liaise with fitting partners and coordinate customer orders.
• Operate a forklift truck (training provided).
• Maintain safety and security within the Warehouse.
• Provide top-notch customer service for pre- and post-sales queries.

Skills

Team player

Customer service

Organisation

Communication

Job description

Tapi Carpets & Floors Limited is seeking a highly organised individual to join our warehouse team in Leeds. This role focuses on keeping the warehouse running smoothly while helping customers bring their flooring vision to life.

You will learn about our products, work with store teams and fitting partners, and contribute to a high-quality customer experience from pre-sale to after-sale support.