Customer-Focused Vehicle Handover Specialist

Igloo Ltd; Corby; On-site; GBP 16,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Company pension

Onsite parking

Ongoing work

Develop knowledge of vehicle makes and

Igloo recruitment support

Job summary

Igloo Ltd is recruiting a Vehicle Handover Specialist for our Corby operation. You will prepare vehicles for collection, guide customers through handover, demonstrate controls, and ensure all checks and paperwork are completed.

The role focuses on delivering a first-class customer experience, presenting vehicles to a high standard, and working closely with the Handover Team to support daily collections on site.

Qualifications

• Experience in customer-facing or automotive roles is advantageous.
• Knowledge of modern vehicle controls and features or willingness to learn.
• Excellent communication and interpersonal skills.
• Positive, professional, customer-focused approach.
• Full UK Driving Licence held for at least 2 years with minimal points.

Responsibilities

• Act as main contact for customers collecting vehicles.
• Explain vehicle controls and features to customers.
• Demonstrate vehicle functions during handover.
• Ensure all paperwork and vehicle checks are completed before release.
• Prepare vehicles to a high standard, clean and ready for collection.
• Perform quality checks prior to handover.
• Position vehicles in designated collection area for next day collections.
• Support colleagues in the Handover Team.
• Deliver excellent customer service throughout the collection process.
• Maintain high standards of presentation and professionalism.

Skills

Customer service

Vehicle knowledge

Communication

Teamwork

Attention to detail

Job description

Igloo Ltd is recruiting a Vehicle Handover Specialist for our Corby operation. You will prepare vehicles for collection, guide customers through handover, demonstrate controls, and ensure all checks and paperwork are completed.

The role focuses on delivering a first-class customer experience, presenting vehicles to a high standard, and working closely with the Handover Team to support daily collections on site.