Customer-Focused Storage Sales Advisor | 40h, Bonus

Big Yellow Group plc; Hemel Hempstead; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Quarterly bonus

Generous pension scheme

Sharesave scheme

Free on-site parking

Annual salary reviews

Birthday day off

Job summary

Big Yellow Group plc is seeking a Sales Advisor in Bristol. You will deliver friendly customer service, assess storage needs, and guide customers through solutions while supporting store operations.

The role offers a 40-hour week with fixed shifts and generous benefits, including a quarterly bonus and pension. You will join a supportive team focused on work-life balance and career development.

Qualifications

• Excellent customer service and communication skills.

Responsibilities

• Providing friendly, professional customer service in person, by phone and email.
• Understanding customer requirements and recommending suitable storage solutions.
• Building positive relationships with customers.
• Managing customer accounts and records accurately.
• Supporting the day-to-day running of the store.
• Maintaining high standards of cleanliness and presentation.
• Following health, safety and security procedures.
• Working closely with colleagues to create a positive team environment.

Skills

Customer service

Team player

Organised

Computer literate

Job description

Big Yellow Group plc is seeking a Sales Advisor in Bristol. You will deliver friendly customer service, assess storage needs, and guide customers through solutions while supporting store operations.

The role offers a 40-hour week with fixed shifts and generous benefits, including a quarterly bonus and pension. You will join a supportive team focused on work-life balance and career development.