Customer-Focused Sofa Advisor | Flexible Hours & Uncapped Earnings

DFS; Birstall; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Holiday allowance

Enhanced family leave

Staff discounts

Wellbeing perks

Pension and Sharesave

Life assurance & sick pay

Job summary

DFS is seeking a Retail Sales Advisor to be the heartbeat of our store, guiding customers to choose sofas, beds, or finishing touches with warm, friendly service. Full training is provided, and no prior sales experience is required.

You'll connect with customers, share product knowledge, and help them through the buying journey while keeping the showroom inviting and inspiring a great team vibe. Flexible hours support peak trading times.

Qualifications

• Full training provided; no sales experience required.
• Friendly and approachable with good people skills.
• Willingness to learn about products and services.
• Able to work flexible store hours and peak times.

Responsibilities

• Build natural connections with customers and deliver expert advice.
• Confidently recommend best options and demonstrate product knowledge.
• Guide customers through the buying journey with informed questions.
• Offer honest advice and build trust with customers.
• Keep showroom inviting and ensure a consistent customer journey.
• Collaborate with teammates to create a positive store atmosphere.

Skills

Customer service

Interpersonal skills

Product knowledge

Communication

Job description

DFS is seeking a Retail Sales Advisor to be the heartbeat of our store, guiding customers to choose sofas, beds, or finishing touches with warm, friendly service. Full training is provided, and no prior sales experience is required.

You'll connect with customers, share product knowledge, and help them through the buying journey while keeping the showroom inviting and inspiring a great team vibe. Flexible hours support peak trading times.