Customer-Focused Sales & Purchasing Specialist

Rubix UKII; Sandiacre; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

Matrix Tooling is seeking a Sales and Purchasing Administrator to support sales and supply operations. You will be the go-to contact for customers and suppliers, moving orders from quotation to delivery and coordinating with Sales Engineers to resolve issues.

The role covers order processing, after-sales care and management of key customer accounts and ATD vending machines, requiring organisation, problem solving and strong communication skills.

Qualifications

• Experience in sales admin, purchasing or customer service roles.
• Strong telephone and written communication skills.
• Excellent accuracy when processing orders and paperwork.
• Good commercial awareness with pricing and margins.
• Excellent organisational skills and ability to manage a varied workload.
• Comfortable with order processing software, EDI and online portals.

Responsabilités

• Handle customer and supplier enquiries by telephone and email, liaising with Matrix Sales Engineers.
• Process customer orders and quotations accurately, with awareness of product margins.
• Raise and process purchase orders by email, EDI and online portals, and manage supplier PO acknowledgements.
• Act as the main contact for key customer accounts, providing after‑sales care.
• Process orders from customer tool vending machines and manage related machines.
• Handle customer credits and supplier returns.
• Book goods in and out, and scan delivery notes for accurate records.

Connaissances

Sales administration

Customer service

Order processing

Attention to detail

Pricing awareness

IT systems

Communication

Description du poste

Matrix Tooling is seeking a Sales and Purchasing Administrator to support sales and supply operations. You will be the go-to contact for customers and suppliers, moving orders from quotation to delivery and coordinating with Sales Engineers to resolve issues.

The role covers order processing, after-sales care and management of key customer accounts and ATD vending machines, requiring organisation, problem solving and strong communication skills.