Customer-Focused Sales Assistant (30h) – Flexible Hours

Akzonobel; Carlisle; Presencial; GBP 12.000 - 15.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Great Company pension

Income protection

Employee Assistance Programme

Employee Life Assurance

Flexible benefits scheme

Descripción de la vacante

Dulux Decorator Centres, part of AkzoNobel, is hiring for a customer-focused role at one of our UK stores. You will work closely with instore colleagues and our UK Sales Team to deliver a memorable experience for professional tradespeople and DIY customers alike.

The role involves delivering a friendly, informative service, supporting merchandising plans, and assisting with deliveries and van loads. A driving licence is required. 30 hours per week, with shifts 7am-5pm and alternate Saturdays.

Formación

• Proven experience in a customer service/retail role.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Valid driving license.
• Calm under pressure.

Responsabilidades

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.

Conocimientos

Customer service

Retail experience

Good communication

Team player

Calm under pressure

Descripción del empleo

Dulux Decorator Centres, part of AkzoNobel, is hiring for a customer-focused role at one of our UK stores. You will work closely with instore colleagues and our UK Sales Team to deliver a memorable experience for professional tradespeople and DIY customers alike.

The role involves delivering a friendly, informative service, supporting merchandising plans, and assisting with deliveries and van loads. A driving licence is required. 30 hours per week, with shifts 7am-5pm and alternate Saturdays.