Part-Time Paint & Decor Retail Sales Assistant

DULUX DECORATOR CENTRE; Greater London; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Great Company pension

Income protection

Employee Assistance Programme

Employee Life Assurance

Flexible benefits scheme

Job summary

Dulux Decorator Centre in Woodford Green, London, is seeking a part-time Sales/Customer Service assistant to support customers and drive sales of AkzoNobel products. The role involves helping DIY enthusiasts and tradespeople, delivering friendly, informed service, and contributing to a positive store atmosphere.

The position is 20 hours per week, across two 8-hour shifts and one 4-hour shift, with typical daytime hours and weekend coverage. A customer-focused mindset and teamwork are essential.

Qualifications

• Proven experience in a customer service/retail role.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

Responsibilities

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor.
• Develop your skills & encourage colleagues to do so using our training tools.

Skills

Customer service

Retail experience

Job description

Dulux Decorator Centre in Woodford Green, London, is seeking a part-time Sales/Customer Service assistant to support customers and drive sales of AkzoNobel products. The role involves helping DIY enthusiasts and tradespeople, delivering friendly, informed service, and contributing to a positive store atmosphere.

The position is 20 hours per week, across two 8-hour shifts and one 4-hour shift, with typical daytime hours and weekend coverage. A customer-focused mindset and teamwork are essential.