Customer-Focused Retail Assistant — Tools & Trade Pro

Screwfix Direct Ltd.; Westhill; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Company pension scheme

Life cover

Staff discount

Job summary

Screwfix in Scotland is seeking a friendly Retail Assistant who welcomes customers, helps them locate products, and supports store operations. You will be part of a busy team, helping with stock, keeping standards high, and delivering a positive shopping experience.

Ideal candidates are great communicators, eager to learn, reliable, and enthusiastic about providing excellent service. Full-time roles with training and development are offered.

Qualifications

• Excellent customer service and a positive can-do attitude.
• Hard-working with a willingness to learn and develop.
• Strong communication and interpersonal skills.
• Reliable, flexible and enthusiastic team player.

Responsibilities

• Host customers in-store, understand needs and guide to products.
• Support with deliveries, stock checks and order picking.
• Be a collaborative team member and contribute to a busy store environment.

Skills

Great service

Hard-working

Communication

Willing to learn

Reliability

Job description

Screwfix in Scotland is seeking a friendly Retail Assistant who welcomes customers, helps them locate products, and supports store operations. You will be part of a busy team, helping with stock, keeping standards high, and delivering a positive shopping experience.

Ideal candidates are great communicators, eager to learn, reliable, and enthusiastic about providing excellent service. Full-time roles with training and development are offered.