Customer-Focused Retail Assistant (Tools & Home)

Screwfix Direct Ltd; Stroud; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Cycle to work

Discounts (Screwfix/B&Q)

Share Plans

Health & wellbeing benefits

Enhanced Family Leave

Pension

Life Cover

Mental health support (Mind)

LinkedIn Learning

Job summary

Screwfix is hiring for a Retail Assistant to be at the heart of our store, delivering genuinely great service to customers and helping throughout the day. You’ll be busy, take pride in product knowledge, and benefit from extensive training programmes and varied shift patterns that support a healthy work–life balance.

Join Screwfix and start a rewarding career with opportunities for development, generous staff benefits, and a supportive team environment in our Stroud store.

Qualifications

• Customer service experience or aptitude is preferred.
• Good communication skills and a positive attitude.
• Ability to work well in a team and be flexible with shifts.

Responsibilities

• Serve customers at the till and help with product questions.
• Assist with stock replenishment and store presentation to keep shelves tidy.
• Participate in training programmes and adapt to varied shift patterns.

Skills

Customer service

Communication

Teamwork

Job description

Screwfix is hiring for a Retail Assistant to be at the heart of our store, delivering genuinely great service to customers and helping throughout the day. You’ll be busy, take pride in product knowledge, and benefit from extensive training programmes and varied shift patterns that support a healthy work–life balance.

Join Screwfix and start a rewarding career with opportunities for development, generous staff benefits, and a supportive team environment in our Stroud store.