Customer-Focused Retail Assistant - Flexible Hours

Waitrose & Partners; Romsey; On-site; GBP 17,000 - 21,000; Full time

Job summary

Waitrose & Partners in the United Kingdom is looking for a friendly Supermarket Assistant to help customers with a partner-led service and a passion for food. You will stock shelves, process online orders, and support the shop team to run the day-to-day operation smoothly and safely.

Ideal candidates will have strong communication, customer-facing experience, and a flexible approach to cover the whole branch as needed.

Qualifications

• Communication skills to enable you to work effectively as part of a team and with our customers.
• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Skills

Communication

Customer service

Job description

Waitrose & Partners in the United Kingdom is looking for a friendly Supermarket Assistant to help customers with a partner-led service and a passion for food. You will stock shelves, process online orders, and support the shop team to run the day-to-day operation smoothly and safely.

Ideal candidates will have strong communication, customer-facing experience, and a flexible approach to cover the whole branch as needed.