Flexible Retail Assistant - Stock & Online Orders

Waitrose & Partners; Bursledon; On-site; GBP 12,000 - 15,000; Full time

Job summary

Waitrose & Partners is hiring a Supermarket Assistant. You will deliver Partner-led service, help customers, and contribute to a welcoming store atmosphere. The role emphasizes teamwork, product knowledge, and a proactive approach to ensure shelves are full, online orders are prepared, and the store runs smoothly.

Experience in customer-facing roles is helpful. We welcome flexible working options to support the branch and meet customer demand.

Qualifications

• Communication skills to enable you to work effectively as part of a team and with our customers.
• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Skills

Communication

Teamwork

Customer service

Job description

Waitrose & Partners is hiring a Supermarket Assistant. You will deliver Partner-led service, help customers, and contribute to a welcoming store atmosphere. The role emphasizes teamwork, product knowledge, and a proactive approach to ensure shelves are full, online orders are prepared, and the store runs smoothly.

Experience in customer-facing roles is helpful. We welcome flexible working options to support the branch and meet customer demand.