Customer-Focused Food Service Associate

Sodexo; Stoke-on-Trent; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Uniform provided

Blue Light Card access

Sodexo Benefits

Job summary

Sodexo is seeking a part-time Food Service Assistant at Royal Stoke Hospital to prepare and serve food and retail products in line with the company’s standards. You will deliver excellent customer service, promote products, and support sales growth through positive guest interactions.

You will maintain high standards of food safety, allergen awareness, and stock rotation, while operating tills and handling transactions accurately.

Qualifications

• Previous experience in food preparation, catering, hospitality, or retail environments.
• Proven ability to deliver excellent customer service in a busy, fast-paced setting.
• Strong communication, organisational, and time management skills with good literacy and numeracy.
• A positive, self-motivated team player who works well under pressure and is eager to learn.
• Level 2 Food Safety qualification desirable, with a commitment to maintaining high food hygiene and safety standards.

Responsibilities

• Prepare and serve food and retail products in line with company standards, ensuring quality and consistency at all times.
• Deliver excellent customer service, promoting products and supporting sales growth through positive guest interactions.
• Maintain high standards of food safety, allergen awareness, stock rotation, and storage procedures to minimise waste and ensure compliance.
• Operate tills accurately, process transactions, and ensure all revenue is correctly recorded and accounted for.
• Support a safe, clean, and professional working environment by adhering to hygiene standards, training requirements, and company policies.

Skills

Customer service

Communication

Organisation

Time management

Education

Level 2 Food Safety

Job description

Sodexo is seeking a part-time Food Service Assistant at Royal Stoke Hospital to prepare and serve food and retail products in line with the company’s standards. You will deliver excellent customer service, promote products, and support sales growth through positive guest interactions.

You will maintain high standards of food safety, allergen awareness, and stock rotation, while operating tills and handling transactions accurately.