Customer-First Sales Assistant | Growth & Training Path

Theo Paphitis Retail Group; London Borough of Enfield; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Company bonus

Company pension

Referral scheme

Generous holiday allowance

Wellbeing day

Tailored training & apprenticeship

Staff discounts across group brands

Cycle2Work scheme

Mental health support

Regular social events

Job summary

Ryman in London is seeking a Sales Assistant to engage customers, promote products and maintain store standards. You will work with the Store Management Team to deliver excellent service, upsell where appropriate, and ensure a welcoming shopping environment for every visitor.

Join a historic retail brand within the Theo Paphitis Retail Group, with opportunities to develop product knowledge, training, and career progression in a supportive team setting.

Qualifications

• Genuine passion for Ryman and Theo Paphitis Retail Group.
• Customer-first attitude with a drive to exceed expectations.
• Energy, enthusiasm and a results-oriented mindset.
• Willingness to learn and build product knowledge.
• Flexible hours and location across stores.

Responsibilities

• Help customers find products and deliver a brilliant shopping experience.
• Assist Store Management to drive sales and maintain store standards.
• Handle customer queries, returns and complaints professionally.
• Assist with till operations and stock replenishment.
• Support visual merchandising and housekeeping to invite customers in.

Skills

Customer-focused

Communication

Teamwork

Self-motivated

Flexible hours

Tools

POS system

Job description

Ryman in London is seeking a Sales Assistant to engage customers, promote products and maintain store standards. You will work with the Store Management Team to deliver excellent service, upsell where appropriate, and ensure a welcoming shopping environment for every visitor.

Join a historic retail brand within the Theo Paphitis Retail Group, with opportunities to develop product knowledge, training, and career progression in a supportive team setting.