Customer-First Retail Team Member (Casual)

Cook-9; West Byfleet; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Paid breaks

Birthday leave

Staff discount

Profit sharing

Wellbeing program

Team meals

Job summary

COOK in West Byfleet is seeking a Casual Retail Team Member to welcome customers, support menu planning and promotions, and maintain a clean, fully stocked shop. You will handle till operations and assist with deliveries, stock takes, and shop paperwork in a friendly, customer-focused environment.

Excellent benefits and a team-oriented culture are highlighted, with a commitment to sustainability and community impact. Casual hours suit flexible schedules and an active retail team.

Qualifications

• Friendly customer-facing role experience is helpful.
• Ability to upsell and explain offers to customers.
• Willingness to learn COOK product range and food provenance.

Responsibilities

• Offer remarkable service; the customer is the focus of your work.
• Help customers plan menus or catering for occasions and discuss offers.
• Keep the shop immaculate, stocked, and visually appealing; ensure freezers are full.
• Operate the till accurately and efficiently.
• Understand shop paperwork and required checks.
• Open and close the shop; perform end-of-day reconciliation.

Skills

Customer service

Cash handling

Stock management

Till operation

Merchandise knowledge

Tools

POS system

Job description

COOK in West Byfleet is seeking a Casual Retail Team Member to welcome customers, support menu planning and promotions, and maintain a clean, fully stocked shop. You will handle till operations and assist with deliveries, stock takes, and shop paperwork in a friendly, customer-focused environment.

Excellent benefits and a team-oriented culture are highlighted, with a commitment to sustainability and community impact. Casual hours suit flexible schedules and an active retail team.