Casual Retail Team Member Lymington

Cook Trading Limited; Pennington; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Paid breaks

Birthday leave

Staff profit share

Wellbeing program

30% staff discount

CookieJar discounts

Team meals & events

B Corp certified

Job summary

Cook Trading Limited in Lymington is seeking a Casual Retail Team Member to join our busy shop. You will greet customers, help plan meals, and ensure the shop is clean, stocked and looks inviting.

You’ll handle tills, stock deliveries, and assist with stock rotation while upholding food safety and store standards. Experience isn’t essential, but a friendly, proactive attitude helps.

Qualifications

• Experience in customer-facing roles is welcome but not required.
• Ability to learn COOK products and promotions.
• Flexibility to work casual hours and weekends.

Responsibilities

• Offer remarkable service; the customer is the priority.
• Assist customers with menu planning and occasion catering.
• Keep shop immaculate, restocked, and freezers full.
• Operate the till efficiently and accurately.
• Understand shop paperwork and end-of-day procedures.
• Open/close shop and perform end-of-day reconciliation.
• Check deliveries, place orders, and help with stock takes.
• Maintain smart appearance with apron and name badge.

Skills

Customer service

Cash handling

Stock management

Upselling

Tools

Point of sale (POS)

Job description

Casual Retail Team Member -Lymington

Location:Lymington

Hours:Casual

Pay rate :£13.45 Per Hour

Join Our Retail Team! There's more to COOK than food: our shops play active roles in the communities they serve and that's thanks to the warmth, knowledge and care of our Retail Team. We're looking for remarkable people to join us who can host customers in the shop just like they would at home.

The Role

• Offer remarkable service, the customer is always more important than anything else you are doing.
• Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
• We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
• Be a whizz on the till. Operate it efficiently and accurately.
• Understand the shop paperwork, necessary legal checks and their purpose.
• Open up the shop. Close the shop,End-of-day reconciliation
• Check in deliveries and placing orders, assist with stock taking as required.
• Look smart with apron, and name badge on at all times.

Good to Have

If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.

Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.

Excellent Benefits including

• Paid breaks
• Paid leave on your birthdays, moving house, become grandparent or your child starts school for the first time
• staff profit share
• Wellbeing program
• 30% staff discount
• Access to CookieJar Smart Spending discounts and free food perks.
• Team meals , events & away days
• Be part of a B-Corp-certified business that values sustainability, people, and the community.

And many more.

What Cook is About

We're a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it's not the easy thing.

Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.

INDFP