Casual Retail Team Member – Customer-First Service

Cook-9; Greater London; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Paid breaks

Birthday leave

Staff profit share

Wellbeing program

30% staff discount

Discounts and perks

Job summary

Cook is seeking a Casual Retail Team Member for the West Putney shop. You will welcome customers, assist with menu planning and promotions, and ensure the shop is clean, stocked and welcoming at all times.

You’ll handle tills, maintain accurate records, and support opening/closing duties. Prior retail or customer-facing experience is welcome, but not required, and training is provided.

Qualifications

• No formal experience required, but customer-facing roles are a plus.
• Ability to communicate clearly with customers and team members.
• Comfort with handling food retail standards and cleanliness.

Responsibilities

• Provide friendly, helpful service to customers.
• Assist customers with menu planning and product promotions.
• Keep shop tidy, stock rotated and freezers filled.
• Operate the till accurately and efficiently.
• Open/close the shop and complete end-of-day checks.
• Assist with deliveries, stock counting and paperwork.

Skills

Customer service

Till operation

Stock replenishment

Communication

Tools

POS system

Job description

Cook is seeking a Casual Retail Team Member for the West Putney shop. You will welcome customers, assist with menu planning and promotions, and ensure the shop is clean, stocked and welcoming at all times.

You’ll handle tills, maintain accurate records, and support opening/closing duties. Prior retail or customer-facing experience is welcome, but not required, and training is provided.