Night Sales and Customer Experience Associate

WHSmith Careers; Stansted Mountfitchet; Remote; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Deals with retail partners

Job summary

WHSmith Careers is seeking a Night Sales Assistant to deliver exceptional customer service across our store, working independently or with the team to maintain high standards of presentation and cleanliness. You’ll replenish stock and ensure displays invite customers to shop with confidence.

Airport-focused requirements apply, including five years of continuous references, a CRB check and photographic ID. The role supports colleagues and contributes to a welcoming shopping experience.

Qualifications

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

WHSmith Careers is seeking a Night Sales Assistant to deliver exceptional customer service across our store, working independently or with the team to maintain high standards of presentation and cleanliness. You’ll replenish stock and ensure displays invite customers to shop with confidence.

Airport-focused requirements apply, including five years of continuous references, a CRB check and photographic ID. The role supports colleagues and contributes to a welcoming shopping experience.