Customer-First Retail Pro - Tools & Home Goods

Screwfix Direct Ltd.; Weston-super-Mare; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave (incl. BHs)

Pension scheme

Life cover

20% staff discount

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, identify needs, and guide them to the right products in-store. You’ll join a team that prides itself on great service, fast problem-solving, and a friendly atmosphere.

You’ll be supported by comprehensive training and varied shift patterns designed to support a healthy work-life balance, with a view to a rewarding career at Screwfix.

Qualifications

• Amazing at giving great service with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Team player

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, identify needs, and guide them to the right products in-store. You’ll join a team that prides itself on great service, fast problem-solving, and a friendly atmosphere.

You’ll be supported by comprehensive training and varied shift patterns designed to support a healthy work-life balance, with a view to a rewarding career at Screwfix.