Customer-First Retail Associate: Tools & Home Improvement

Screwfix Direct Ltd.; Burslem; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Share save schemes

Excellent training and ongoing career/

Job summary

Screwfix Direct Ltd. is looking to hire a Retail Assistant to serve customers, maintain store standards, and support deliveries and stock management. You’ll join a team that values friendly service, reliability and a proactive approach to helping customers find the right products.

The role emphasises great training, varied shifts, and opportunities to build a long-term career in a supportive retail environment. A positive, can-do attitude is essential.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Teamwork

Flexible

Enthusiastic

Job description

Screwfix Direct Ltd. is looking to hire a Retail Assistant to serve customers, maintain store standards, and support deliveries and stock management. You’ll join a team that values friendly service, reliability and a proactive approach to helping customers find the right products.

The role emphasises great training, varied shifts, and opportunities to build a long-term career in a supportive retail environment. A positive, can-do attitude is essential.