Customer-First Retail Associate — Tools & Homewares

Screwfix Direct Ltd.; Ely; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Employee discount

Healthcare

Job summary

Screwfix Direct Ltd. in Ely is seeking a Retail Assistant to welcome customers, guide them to products, and help keep the store running smoothly. You’ll join a busy team with flexible shift patterns and strong training, paving a path for a rewarding career.

In this role you’ll handle deliveries, maintain stock, prepare customer orders, and contribute to a friendly store environment. A can-do attitude, reliability, and clear communication are essential; no prior retail experience is required, as

Qualifications

• Excellent customer service with a positive can-do attitude.
• Willing to work hard and learn from training.
• Great communicator who helps people.
• Friendly, flexible, reliable and enthusiastic.

Responsibilities

• Host – welcome customers into your store, guide them to the right products.
• Warehouse standards – assist with deliveries and maintain stock, pick orders.
• Part of the team – work with a team who take pride in the store and have fun together.

Skills

Customer service

Teamwork

Flexible

Reliability

Job description

Screwfix Direct Ltd. in Ely is seeking a Retail Assistant to welcome customers, guide them to products, and help keep the store running smoothly. You’ll join a busy team with flexible shift patterns and strong training, paving a path for a rewarding career.

In this role you’ll handle deliveries, maintain stock, prepare customer orders, and contribute to a friendly store environment. A can-do attitude, reliability, and clear communication are essential; no prior retail experience is required, as