Customer-First Retail Assistant: Tools & Homeware Expert

Screwfix Direct Ltd.; Darwen; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Employee discounts

Training and development

Share save schemes

Job summary

Screwfix Direct Ltd. is looking for a Retail Assistant to welcome customers, understand their needs and guide them to the right products in a busy store. You will help with deliveries, stock control and order picking, working as part of a supportive team to deliver great service every day.

The role emphasizes teamwork, a positive attitude, and reliability, with training provided to help you grow within the company.

Qualifications

• Excellent customer service attitude and approach.
• Willing to learn; no prior retail experience required.
• Great communicator with customers and colleagues.
• Friendly, flexible, reliable and enthusiastic.
• Enjoy working as part of a team in a busy store.

Responsibilities

• Host customers in the store, understand needs and guide them to products.
• Assist with deliveries, maintain stock levels and pick customer orders.
• Be an active team member helping the store run smoothly and efficiently.

Skills

Customer service

Communication

Willing to learn

Team player

Flexible

Job description

Screwfix Direct Ltd. is looking for a Retail Assistant to welcome customers, understand their needs and guide them to the right products in a busy store. You will help with deliveries, stock control and order picking, working as part of a supportive team to deliver great service every day.

The role emphasizes teamwork, a positive attitude, and reliability, with training provided to help you grow within the company.