Retail Assistant: Customer-First Tool & Homeware Pro

Screwfix Direct Ltd.; Ashington; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

Life cover

Staff discount

Healthcare

Share save plan

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs and guide them to suitable products. You’ll help with deliveries, stock and order collection, while contributing to a busy team environment. Training and varied shift patterns support a healthy work-life balance.

The role offers a competitive salary and benefits, including generous annual leave, a pension, life cover, staff discounts, healthcare, and ongoing training to help you progress at Screwfix.

Qualifications

• Customer service skills and a positive approach.
• Strong communication to help customers effectively.
• Willingness to learn and develop in-store processes.

Responsibilities

• Welcoming customers, understanding needs and guiding them to products.
• Assist with deliveries, stock and customer orders to maintain standards.
• Collaborate with the team to keep the store running smoothly.

Skills

Excellent customer service

Effective communication

Team player

Positive attitude

Flexible scheduling

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs and guide them to suitable products. You’ll help with deliveries, stock and order collection, while contributing to a busy team environment. Training and varied shift patterns support a healthy work-life balance.

The role offers a competitive salary and benefits, including generous annual leave, a pension, life cover, staff discounts, healthcare, and ongoing training to help you progress at Screwfix.