Customer-First Retail Assistant (Open/Close & Online Orders)

Waitrose & Partners; Nottingham; On-site; GBP 21,000 - 24,000; Full time

Job summary

Waitrose & Partners is seeking a Supermarket Assistant with keyholding responsibilities in Nottingham. You will open or close the shop in the absence of management, ensuring security and smooth daily operations while delivering friendly, partner-led service to customers.

The role involves stock replenishment, fulfilling online orders, reducing waste, and supporting the team with checkout and Click & Collect duties. Flexibility and a strong work ethic are valued.

Qualifications

• Communication skills to work effectively as part of a team and with customers.
• Experience of working in a customer facing role is welcomed.
• Up-to-date knowledge or interest in food and drink trends is a plus.

Responsibilities

• Stock replenishment to keep shelves full and correctly placed for customers.
• Fulfill online customer orders for delivery to doors.
• Follow product due diligence and markdowns to minimise waste.
• Support wider shop team including checkout, Click & Collect, and on-demand orders.
• Maintain a safe and tidy working environment with shopkeeping tasks.

Skills

Communication skills

Job description

Waitrose & Partners is seeking a Supermarket Assistant with keyholding responsibilities in Nottingham. You will open or close the shop in the absence of management, ensuring security and smooth daily operations while delivering friendly, partner-led service to customers.

The role involves stock replenishment, fulfilling online orders, reducing waste, and supporting the team with checkout and Click & Collect duties. Flexibility and a strong work ethic are valued.