Customer-First Retail Assistant | Flexible Shifts

Screwfix Direct; Boston; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days annual leave (including Bank/H

Pension scheme

Life cover

20% staff discount

Healthcare (discounted)

Share save schemes

Excellent training and development

Job summary

Screwfix Direct is seeking a Retail Assistant to be at the heart of our store, delivering genuinely great service to customers. You'll get to know customers, guide them to products, and be part of a supportive team with fantastic training and diverse shift patterns.

With a focus on customer care and flexible, reliable presence, you’ll enjoy training programmes, career progression, and benefits while supporting a busy store environment.

Qualifications

• Customer service experience is helpful but not required.
• You should be a great communicator who loves helping people.
• Willing to learn and adapt in a busy store environment.
• Friendly, flexible, reliable and enthusiastic approach is valued.
• Strong teamwork and a positive can-do attitude are important.

Responsibilities

• Welcome customers into the store and help them find the right products.
• Assist with deliveries, stock management and order picking to maintain standards.
• Be part of a team that takes pride in the store and delivers great service.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Reliability

Job description

Screwfix Direct is seeking a Retail Assistant to be at the heart of our store, delivering genuinely great service to customers. You'll get to know customers, guide them to products, and be part of a supportive team with fantastic training and diverse shift patterns.

With a focus on customer care and flexible, reliable presence, you’ll enjoy training programmes, career progression, and benefits while supporting a busy store environment.