Customer-First Retail Assistant (3-Month Contract)

Screwfix Direct Ltd.; Stockport; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension: 14%

Life cover

20% discount Screwfix & B&Q

Healthcare discount

Share save schemes

Training & development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant for a fixed-term position of up to three months. You will warmly welcome customers, assess their needs, and direct them to the right products to ensure a quick, friendly shopping experience.

You will also help with store duties, stock maintenance, and order collection while working as part of a supportive team. Full training and a focus on customer service are provided in a busy retail environment.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – welcome customers, understand needs, guide to products, make it easy.
• Warehouse standards – assist with deliveries, maintain stock, collect orders, keep standards.
• Part of the team – join a team who take pride in the store and have fun.

Skills

Customer service

Communication

Team player

Willing to learn

Education

No retail experience required

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant for a fixed-term position of up to three months. You will warmly welcome customers, assess their needs, and direct them to the right products to ensure a quick, friendly shopping experience.

You will also help with store duties, stock maintenance, and order collection while working as part of a supportive team. Full training and a focus on customer service are provided in a busy retail environment.