Customer-Focused Retail Assistant (Fixed-Term)

Screwfix Direct Ltd.; Dacorum; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Discounts on Screwfix/B&Q

Healthcare discounts

Employee share save schemes

Training and development

Job summary

Screwfix is hiring a Retail Assistant for a fixed-term contract up to 3 months. You will warmly welcome customers, understand their needs, and guide them to the right products while supporting store operations. You’ll help with deliveries, stock, and order picking, and you’ll join a team that takes pride in the store and has fun along the way.

Training is provided, and you’ll benefit from varied shift patterns to support a healthy work-life balance while delivering great service to customers.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic.

Responsibilities

• Host – warmly welcome customers, understand their needs and guide them to the right products.
• Warehouse standards – assist with deliveries, maintain stock and pick customer orders.
• Part of the team – work with others, take pride in the store and have fun together.

Skills

Customer service

Communication

Teamwork

Positive attitude

Job description

Screwfix is hiring a Retail Assistant for a fixed-term contract up to 3 months. You will warmly welcome customers, understand their needs, and guide them to the right products while supporting store operations. You’ll help with deliveries, stock, and order picking, and you’ll join a team that takes pride in the store and has fun along the way.

Training is provided, and you’ll benefit from varied shift patterns to support a healthy work-life balance while delivering great service to customers.