Retail Assistant: Service-Driven Growth & Training

Screwfix Direct Ltd.; Leicester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days leave

Pension scheme (Kingfisher 14%)

Life cover

Employee discount (Screwfix/B&Q)

Healthcare discount

Share save schemes

Training & development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant on a fixed-term contract for up to 6 months. You will greet customers, help them find the right products, and ensure smooth store operations from stock to checkout. Training and varied shifts support a healthy work-life balance.

Ideal candidates bring great customer service skills, strong communication, and reliability. Prior retail experience is not required as training is provided and team collaboration is valued.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don't need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host - you'll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards - you'll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team - you'll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Teamwork

Flexibility

Retail support

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant on a fixed-term contract for up to 6 months. You will greet customers, help them find the right products, and ensure smooth store operations from stock to checkout. Training and varied shifts support a healthy work-life balance.

Ideal candidates bring great customer service skills, strong communication, and reliability. Prior retail experience is not required as training is provided and team collaboration is valued.