Customer-First Hardware Retail Assistant

Screwfix Direct Ltd.; Elgin; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme (Kingfisher)

Life cover

20% discount

Discounted healthcare

Company share save schemes

Excellent training and development

Job summary

Screwfix Direct Ltd. is hiring for Retail Assistants to welcome customers, guide them to products and maintain store standards. You’ll be part of a close team, with training support and varied shift patterns to support a healthy work-life balance.

The role offers a competitive hourly rate and opportunities for development. Opening hours vary by store, and we provide a generous benefits package including pension, life cover, staff discounts, and ongoing training.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products.
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Great communication

Flexible

Reliable

Enthusiastic

Job description

Screwfix Direct Ltd. is hiring for Retail Assistants to welcome customers, guide them to products and maintain store standards. You’ll be part of a close team, with training support and varied shift patterns to support a healthy work-life balance.

The role offers a competitive hourly rate and opportunities for development. Opening hours vary by store, and we provide a generous benefits package including pension, life cover, staff discounts, and ongoing training.