Customer-Facing Observability Implementation Engineer

Observe, Inc.; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading observability company is seeking a Customer-Embedded Observability Engineer in the UK. This role involves providing customer assistance, data migration, and training on the Observe platform. Candidates should have over 3 years of experience with observability tools, strong communication skills, and a background in cloud platforms. Flexible onsite-remote work with a requirement for 50% onsite presence around Manchester.

Qualifications

• 3+ years of hands-on experience with enterprise observability platforms.
• Strong knowledge of at least one cloud platform.
• Excellent verbal and written communication skills.

Responsibilities

• Provide ongoing assistance to customer stakeholders.
• Assist in data migration from legacy platforms.
• Conduct training sessions on Observe platform capabilities.

Skills

Hands-on experience with observability platforms

Knowledge of cloud platforms

Proficiency in query languages

Understanding of OpenTelemetry standards

Strong communication skills

Cross-functional collaboration

Education

Bachelor’s degree in Computer Science or related field

Tools

ELK Stack

Docker

Kubernetes

Job description

A leading observability company is seeking a Customer-Embedded Observability Engineer in the UK. This role involves providing customer assistance, data migration, and training on the Observe platform. Candidates should have over 3 years of experience with observability tools, strong communication skills, and a background in cloud platforms. Flexible onsite-remote work with a requirement for 50% onsite presence around Manchester.