Customer-Facing E-Bike Mechanic — Manchester

ArcTern Ventures; Manchester; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Annual salary

Growth opportunities

Benefits packages

Team outings

Free e-bike subscription

Learning and development allowance

Wellbeing support

Job summary

Zoomo in Manchester is seeking a skilled Repair Mechanic to be the face of our workshop, delivering expert bike repairs and great customer service.

You will manage appointments, handle walk-ins, and may provide occasional roadside assistance, with junior & senior levels welcome.

Join a fast-growing team at the cutting edge of e-mobility, with development opportunities and an onsite role.

Qualifications

• Proven experience as a bicycle mechanic with repair skills.
• Excellent customer service and communication abilities.
• Ability to prioritise tasks and manage workload.
• Valid driving licence may be required.

Responsibilities

• Serve as main contact for customer repair requests.
• Manage daily appointment calendar and communicate with customers.
• Diagnose and repair e-bike/e-moped issues.
• Ensure workmanship and vehicle safety.
• Process invoices and handle queries.

Skills

Bicycle mechanic

Customer service

Problem solving

Driving licence

Job description

Zoomo in Manchester is seeking a skilled Repair Mechanic to be the face of our workshop, delivering expert bike repairs and great customer service.

You will manage appointments, handle walk-ins, and may provide occasional roadside assistance, with junior & senior levels welcome.

Join a fast-growing team at the cutting edge of e-mobility, with development opportunities and an onsite role.